Shipping policy

Where we Ship

O2C Cycling offers worldwide shipping with a few exceptions.

In rare cases, we may be unable to deliver to certain destinations due to carrier or customs restrictions. If this occurs, you will be notified and may need to provide an alternative delivery address within an available shipping region.

All available shipping locations are displayed and confirmed during checkout.

Processing Times

Shoes, Sale, closeout models, apparel, eyewear, small parts, and innersoles: please allow 3 days for your order to be processed. Tracking information will be sent to the email address used at checkout once your order has shipped.

Free Shipping

O2C offers free shipping to the follow locations with according thresholds:

United States & Canada: O2C Cycling offers free shipping on orders over USD $180 to the United States and Canada.

United Kingdom: O2C Cycling offers free shipping on orders over £150 within the United Kingdom.

Australia: O2C Cycling offers free shipping on orders over AUD $260 to Australia.

European Union:  O2C Cycling offers free shipping on orders over €160 within Europe.

Shipping Services

O2C Cycling ships using FedEx, TNT, DHL, DPD and USPS. In certain regions, other local courier services may be used when more suitable.
Please note that we are unable to ship to U.S. Post Office Boxes, APO, or FPO addresses.

Estimated Delivery Times

Delivery times vary depending on destination; however, most O2C Cycling online orders are delivered within 2–14 business days after tracking information is issued.

Import Duties & Taxes

O2C Cycling makes every effort to ensure your order is delivered as efficiently as possible by covering standard import duties, customs, and taxes where applicable. Please note that O2C Cycling cannot reimburse any additional fees or surcharges that may be imposed by local authorities during delivery.

For more information on duties and taxes, please check our FAQs page.