Privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from
shop.o2creation.com.

Personal Information We Collect

When you visit shop.o2creation.com, we automatically collect certain details about your device, including your web browser, IP address, time
zone, and some of the cookies installed on your device. As you browse the site, we also gather information about the pages or products you
view, the websites or search terms that referred you, and how you interact with the site. We refer to this as Device Information.
We collect Device Information using the following technologies:

  • Cookies – Small data files placed on your device, often including an anonymous unique identifier. Learn more or manage cookies
    at www.allaboutcookies.org.
  • Log files – Track actions on the site and collect data like your IP address, browser type, Internet service provider, referring/exit
    pages, and time stamps.
  • Web beacons, tags, and pixels – Electronic files used to monitor browsing behaviour on our site.


When you make or attempt to make a purchase through shop.o2creation.com, we collect personal details including your name, billing and
shipping addresses, payment information (e.g., credit card or PayPal), email address, and phone number. We call this Order Information.
When we talk about Personal Information in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:

  • Fulfill orders placed on shop.o2creation.com, including processing payments, arranging shipping, and sending invoices or order
    confirmations;
  • Communicate with you;
    Screen orders for fraud or potential risks;
  • Send marketing or promotional materials aligned with your preferences.

We use Device Information to help detect potential risks or fraud (especially your IP address), and more broadly to improve and optimise
shop.o2creation.com—for example, by analysing how customers use the site and measuring the performance of our marketing efforts.

Sharing Your Personal Information

We share your Personal Information with trusted third-party providers to help us operate shop.o2creation.com effectively. For example:

  • Our store is powered by Shopify. Read how Shopify uses your data here: Shopify Privacy Policy.
  • We use Google Analytics to understand user behaviour on the site. Learn more: Google Privacy Policy.
    Opt-out: Google Analytics Opt-Out

We may also share your information as required to comply with applicable laws and regulations, respond to legal requests, or protect our
legal rights.

Behavioural Advertising

We use your Personal Information to deliver targeted ads or marketing messages we believe will interest you.
To learn more about how targeted advertising works, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

  • Facebook: Ad Preferences
  • Google: Ad Settings
  • Bing: Ad Policies

You can also opt out via the Digital Advertising Alliance.


Do Not Track

Please note that we do not change our data collection or usage practices in response to a “Do Not Track” signal from your browser.

Your Rights (EU Residents)

If you are located in the EU, you have the right to:

  • Access the personal information we hold about you;
  • Request corrections, updates, or deletion of your data.


To exercise these rights, please contact us using the details below.
We process your data to fulfill contracts we may have with you (e.g., if you place an order), or to pursue our legitimate business interests.
Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request that we delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or privacy practices.

Contact Us

For more information about our privacy practices, to ask questions, or to make a complaint, please contact us: